Case Management

Chart Your Firm's Path

By David Bilinsky

HOW CAN a case management system improve your practice? Case management software draws together your desktop calendar, your list of contacts, your file system, your "to do" and deadline systems, and your time-keeping systems, and wraps them up into one package. The tight integration of these components adds further functionality to your total system, compared to individually automating each one.

* * * *

Brake the Speeding Train

By Thomas C. Mavis

CASE/MATTER management systems now go well beyond managing litigation -- and are now often referred to as knowledge management (KM) systems. Typically, a KM system will include a records/file "room;" work product/ precedent systems; docketing and litigation; human resources; contact management and marketing tools. KM systems can integrate with other applications, including document management systems (such as PC DOCS OPEN and iManage), groupware/calendaring and e-mail applications, and accounting systems.