Law Technology News
June 2000
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The 2000 AmLaw Tech Survey

HOT OFF the presses: The 2000 AmLaw Tech Survey. The uneventful transition to Y2K may have disappointed firms hoping to litigate computer crashes, plant failures and mid-air collisions, but it was a blessing to those who fixed internal bugs, and then focused on creating Web-based projects, observes AmLaw Tech editor Mark Voorhees.

The survey polled the nation's 100 largest firms, and received 94 responses. Among the highlights: Four out of five firms have created secure, private Extranets for clients. And nearly 20 percent of the big firms are outfitting their attorneys with the latest hot accessory: RIM Blackberry, the wireless e-mail device that had just about zero presence in the legal market a year ago, reports Voorhees.

Hummingbird/PC DOCS, Elite and Summation are among the vendors retaining their market leads within the big firm arena, he notes.

We've included excerpts of the survey results. For a copy of the AmLaw Tech survey, e-mail jweiss@amlaw.com.

Time & Billing

What time and billing software does the firm use?
Software # firms % '99%
Elite 29 30.9 22.6
Elite for Windows/NT 21 22.3 26.9
CMS Open 20 21.3 21.5
Rippe & Kingston 5 5.3 5.4
TMC 5 5.3 7.5
Barrister Javelan 2 2.1 --
LFMS (Computrac) 2 2.1 --
Custom in-house 2 2.1 3.2
Other 8 8.5 15.1

What time entry software do attorneys use on their PCs?
Product # firms % '99%
Carpe Diem 35 37.6 35.5
DTE 22 23.7 23.7
Elite 10 10.7 14.0
Custom in-house 6 6.5 9.7
Other 18 19.4 5.4
None 2 2.2 7.5

93 firms responded.

Applications Software

What is the firm's primary word processing program?
Application # firms % '99%
Word 72 77.4 75.3
WordPerfect 20 21.5 37.6
Other 1 1.1 --

93 firms responded.

What document management software does the firm use:

Application firms % '99%
Hummingbird/PC DOCS 63 67.7 67.7
iManage 20 21.5 19.4
Custom in-house 5 5.4 6.5
Other 3 3.2 3.2
None 2 2.1 3.2

93 firms responded.

What voice recognition software does the firm use?
Application # firms % '99%
Dragon 40 43.0 --
ViaVoice 6 6.5 --
Voice Express 1 1.1 --
Other 2 2.2 --
None 44 47.3 --

93 firms responded.

Did the firm use an application service provider in the past year?
  # firms % '99%
Yes 17 18.3 --
No 76 81.7 --

The Basics What is the firm's dominant desktop operating system?
OS # firms % '99%
Windows 95 45 47.9 68.2
Windows NT 32 34.0 26.5
Windows 98 11 11.7 4.0
Windows 2000 6 6.4 --

What percentage of lawyers use a notebook computer in lieu of a desktop PC?
# firms average % '99%
94 40.7 38.9

Does the firm supply handheld PCs or personal digital assistants to attorneys?
  # firms % '99%
Yes 33 35.1 19.4
No 61 64.9 80.6

If yes, which products are supplied?
Product # firms % '99%
RIM Blackberry 17 47.2 --
Palm family 15 41.7 --
Windows CE unit 2 5.6 --
Other 2 5.6 --

36 firms responded.

Financial Stats

What is the firm's FY 2000 technology budget for operating expenses:

  '00 '99%
Average $9,839,000 $5,364,000
Per lawyer 17,913 11,560

35 firms responded.

What was the compensation (including bonus) of the firm's information systems director or equivalent post in 1999?
  '00 '99%
Average $189,306 $191,333

31 firms responded.

Intranet And Group

Does the firm have an intranet?
  # firms % '99%
Yes 89 94.7 88.2
No 5 5.3 11.8

Did the firm set up an extranet for specific project on client set up in the past year?
  # firms % '99%
Yes 74 78.7 54.8
No 20 21.3 45.2

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